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By default, Public Platform has a GDS style feedback form built into it. This widget is inserted at the bottom of every page and can be expanded into a form by the user clicking on it.

All the different screens available in the user feedback webform

The user feedback can be accessed the same way you download any Webform data.

This form provides a convenient light-weight method of gathering user feedback so you know what's working for your site and what isn't.